Twist of Lemon
In-market insights & ideation for the new normal
New ways for the new normal
The key to post-COVID success is in the understanding of the new consumer behaviour. With that, Twist of Lemon can help like few other.
We are a consumer-obsessed insight & ideation consultancy.
Our consumer insights are based on first-hand, in-market research, clients are invited to join to get a better feel for the situation on the ground, today.
We help clients develop novel consumer experiences across channels - to grow & thrive in the New Normal.
Our ideas scale from brand transformations to low-key experimental upgrades of the existing consumer experiences.
We are lean, collaborative & produce impactful, implementable work.
The New Normal is a fact of life,
Let’s have a chat & make the most of it.
What we do
In-market research
(What the markets are like, today)
⏤ Eyes-on-the-ground market insights
⏤ Macro & micro trends & shifts
⏤ Global safari tours
Consumer Insights
(What the market natives want)
Ideation
(What you could do to win them over)
⏤ Consumer needs & pains
⏤ Mind-state analysis
⏤ Expectation gaps
⏤ Brand development & transformation
⏤ Omni-channel customer journeys
⏤ New forms of consumer engagement
⏤ Brand & retail experiences
Why us
The traditional agency model didn't bring the best out of anyone involved.
Fortunately, we don't work that way.
Maximised client value
(Lean & transparent planning)
⏤ No passed-on overhead costs
⏤ Absolute transparency of value
⏤ % of fee subject to agreed
project KPIs, where possible
Efficiency
(Taking on isolated tasks & projects)
Quality
(Implementable problem solving)
⏤ Only efficient, senior partners
⏤ Building on client’s expertise
⏤ Short sprints that deliver
⏤ Eyes-on-the-ground research
⏤ Only ideas that solve problems
⏤ No group think & idea recycling
Everyone's got a past
Worked as
⏤ Head of Insights
⏤ Head of Planning
⏤ Journalist
⏤ Senior Account Director
⏤ Senior Trends Analyst
⏤ Shop floor sales consultant
Worked at
⏤ Dalziel & Pow
⏤ Emporio Armani
⏤ The Guardian
⏤ FITCH
⏤ FutureBrand
⏤ The Future Laboratory
⏤ Mr & Mrs Smith
⏤ UXUS
Worked with
⏤ Adidas
⏤ Ford
⏤ Hilton
⏤ Microsoft
⏤ Nationwide
⏤ Pandora
⏤ Pokemon
⏤ Starbucks
⏤ Unilever
If you're still reading, you should probably
(in no particular order):
Check out our blog for bold ideas